Biocal (LDM Minerais, Lda.), hereinafter referred to as Biocal, is committed to protecting the user’s privacy. In this sense, several technical and organizational security measures were adopted to guarantee the safeguarding of the user’s personal data, which are made available to us against any possible abusive use, illicit treatment, or unauthorized access.
1 – Identification and Contacts of the Data Processing Officer
Biocal, headquartered in Quimiparque, 3860-680 Estarreja – Portugal, legal person no. 515411884, is the entity responsible for gathering and processing personal data for the purposes set out below.
If you believe that the information contained in this document is not sufficiently clarifying or for any other reason that you may consider relevant in this domain, please contact us via e-mail: geral@biocal.pt.
2 – Data Collection and Treatment
The data collected will be strictly necessary for the purposes set out below and are intended exclusively for internal use, to follow up on requests and contacts made through the website, guaranteeing the privacy and protection of users. In addition to the website, data can also be collected in person, on the premises of our company. Depending on the purpose of the data collection, the following information may be collected:
– Data for commercial purposes (database / contracts / contacts): name, address, landline or mobile phone number and e-mail;
– Data relating to professional activity: name of employees, medical fitness record, citizen card identification number, tax identification number, social security number.
– Billing data: full name, address, taxpayer number.
The collection of data from children is legal when they are at least 16 years old. In the case of children under 16 years of age, the data controller will not process the data, unless authorized by the holder of parental responsibilities.
The personal data of our customers, suppliers, or others are provided on a voluntary basis and will not be disclosed to third parties. In accordance with the new General Data Protection Regulation (GDPR), all users have the right to access, update, correct or delete their personal data, for which they must contact us.
3 – Purposes of Treatment
The personal data collected and processed by Biocal will only be used for the following purposes:
– Compliance with legal obligations;
– Request for services / products;
– Billing management;
– Order management and communication with suppliers, namely in the clarification of doubts or requests for information;
– Management and communication with customers, namely through responses to their budget requests, doubts between the parties, complaints, or other matters related to our products / services.
– Litigation management;
– Statistical analysis internal to the organization.
4 – Right of Access, Correction, Elimination, Limitation of Treatment and Right of Portability
The data owner has the right to access his personal data at any time and free of charge, as well as request its correction, elimination, or portability whenever the contact data are incorrect or no longer necessary for the purpose which motivated its collection. The owner also has the right to withdraw his consent at any time, without compromising the lawfulness of the processing carried out based on the previously given consent.
To exercise these rights or other additional questions you may have regarding data protection, you can go directly to Biocal’s premises through our headquarters address or by email, to the email: geral@biocal.pt.
Additionally, the data owner may file a complaint with the National Data Protection Authority in case one considers that their rights have not been properly addressed. For more information, you can consult: https://www.cnpd.pt
5 – Recipients of Data and Communication of Data to Third Parties
It is possible that the personal information that may be provided to us may be filed, used, and transmitted to companies with links to Biocal. This will always occur with the purpose of improving our products and services, to better respond to the needs of our customers, or to respond to any entity that may request information from us regarding legal obligations that Biocal may be subject to.
In this sense, Biocal can provide the data:
– to whom the data must be communicated by virtue of a legal provision, namely the Labor Conditions Authority, Tax Authority, Social Security, or Insurance Companies.
– public or private companies with which Biocal is related within the scope of its professional activity and which, by virtue of legal and/or contractual imposition, make it necessary to provide workers’ personal data.
To ensure the confidentiality of personal data provided to Biocal and that are accessible to the public or private companies mentioned above, Biocal has adopted the necessary technical and organizational measures to protect personal data against destruction, loss, alteration, dissemination, or unauthorized access and against any other form of unlawful treatment. This will be protected in a written contract to be signed between the parties. Our collaborators will also be obliged to guarantee confidentiality and respond for the privacy rights of any personal data provided to them by Biocal, which will also be safeguarded in a written document signed by the parties.
6 – Cookies
What are Cookies?
A Cookie is a small file that is placed on the computer of those who visit us through our online platforms and it is used to identify the computer in question. These files do not contain any personal information and are used solely for security reasons and for statistical purposes. However, if you choose not to enable cookies on the website, it may result in your inability to access some areas of the website or to receive personalized information.
What Cookies do we use?
Personalization Cookies: These are session, identification, configuration, and registration cookies, strictly necessary to identify and provide the requested services. The information obtained through them is handled only by Biocal.
Statistics cookies: These are cookies that are treated by us or by third parties (Google Analytics). They allow us to graphically quantify the number of users and carry out statistical analysis of the use and service offered, to improve the provision of products or services offered.
How to disable a Cookie?
Most browsers show how they can be configured to allow or not the use of Cookies. To control the use of Cookies, make the configuration through the browser.
How to configure Cookies in the following browsers?
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
7 – Conservation Deadlines
The collected personal data will be kept while the purpose of its consented treatment is verified; while it is necessary to comply with contractual or legal obligations; or until the exercise of the right of opposition, correction or elimination is verified.
8 – Security in the Processing of Personal Data
Biocal applies several appropriate technical and organizational measures to protect users’ personal data. Personal data collected by Biocal will be processed for several purposes and stored in digital and/or paper format.
Any personal data collected by Biocal will never be sold, marketed, or billed to other companies.
In a situation of destruction, loss, alteration, disclosure, or unauthorized access to personal data provided to Biocal, the company will communicate the violation of personal data to the respective owner, as well as to the competent authorities, in accordance with the applicable legislation.
9 – Consent
By consenting to this privacy policy, you are giving permission to process your personal data for the purposes identified above. If consent is legally necessary for the processing of personal data, the data owner has the right to withdraw his consent at any time. Nevertheless, this right does not compromise the lawfulness of the processing carried out based on the previously given consent or the subsequent processing of the same data on another legal basis, such as a legal obligation that Biocal may be subject to. To withdraw your consent, you can contact us personally at our address or by written letter or e-mail address: geral@biocal.pt.
10 – Final Considerations
The security measures adopted by Biocal, as a way to guarantee the security and protection of the personal data made available to it, will be reviewed and updated whenever necessary.
